At Next One Collection, we take pride in being the go-to destination for delightful and trendy kids' clothing in Pakistan. As a leading manufacturer and supplier, we are committed to providing the little ones with not just clothes, but an entire experience of joy, comfort, and style.

 Phone No: +92 325 972 6491

Mobile No:+923259726491
Email :nextonecollection00@gmail.com
Address: 12-tulip Owerseas Commercial Park View City Lahore

Privacy policy Next One Collection takes the online privacy of its customers very seriously and will take all measures to protect your personal information.Whether you register with us or use the site anonymously, the information we collect centers around your name, address, contact number(s), email ID, payment preferences, credit/debit card numbers, bank account details, etc. This information will only be used, at the minimum, for the following purposes:To fill, process and ship your ordersContacting you for customer service and supportInforming you of promotional offersImproving your browsing experience of the Next One Collection websiteNo information will be revealed to any third-party entities for any purposes and your information will solely be used by Next One Collection.

Shipping Policy for Next One Collection
At Next One Collection, we strive to ensure that your orders are delivered promptly and securely. Below are the details of our shipping process and important considerations:

1. Delivery Time
All orders are delivered within 3-6 working days from the date of purchase.

Delivery times may vary slightly due to unforeseen circumstances or public holidays.


2. Order Tracking
Once your order is shipped, we will provide you with a tracking number on the contact number you have provided during checkout.

You can use this tracking number to monitor the status and location of your parcel.

3. Delivery Issues
Missed Calls from Riders: In some cases, parcels are not delivered because customers do not answer calls from the delivery rider. Please ensure that you are reachable on the provided contact number to avoid delays.

Fake Delivery Reviews: Occasionally, delivery riders may report fake reviews claiming the parcel was undeliverable. If you suspect this, please contact us immediately, and we will investigate the issue and resolve it promptly.


4. Missing or Undelivered Parcels
If you do not receive your parcel within the specified delivery time, or face any delivery issues, please contact our customer support team at +92 32597 26491.

We are here to assist you and ensure your parcel reaches you without further delay.

Thank you for choosing Next One Collection. Your satisfaction is our priority!

REFUND POLICY
RETURNS & EXCHANGES
WHAT IS YOUR RETURN OR EXCHANGE POLICY?

You have 12 days from the date of delivery to claim for the return or exchange if :

The item(s) is faulty, damaged, or defective at the time of delivery.
The product/s must be unused, in the original packaging with labels and protective stickers attached.
The product received does not match the size ordered.

HOW DO I APPLY FOR THE RETURN?

You must notify us within 12 days of delivery by writing to nextonecollection00@gmail.com or by whatsapp us at 0325-9726491. At Next One Collection, we look at each dispute on a case-by-case basis and try to be fair to both parties.

WHEN WILL MY RETURN BE PROCESSED?

We aim to process all returns with 10-12 working days of receiving.
During busy sale events please allow up to 14 working days for your return to be processed.